Orders are typically fulfilled within 48 hours of being received and on the mail truck shortly after that. From there it takes the carrier 3-4 business days to get it to your doorsteps.

International shipping typically takes 10-14 business days. The customer is responsible for paying any duty/taxes that are associated with the order.
We take responsibility for the shipping costs associated with returning incorrect or defective items only. All other shipping costs associated with the returns or exchange of items is considered the responsibility of the customer.

Yes, we give a two year warranty with a 60 day money back guarantee! Returns will not be accepted after 60 days of receiving The Prism. The warranty is for all technical difficulties and not damages by misuse. 

We do all of our customer interaction over email. Unfortunately we do not have a phone number for you to call. Please email us at support@pinnedgolf.com